Lunes, Setyembre 12, 2011

Importance of Communication in the Workplace

The most difficult part of running an organization is managing the human resources. This is one resource which doesn't work on any principle of management, economics, psychology or any other social science! This is the most random and volatile resource which must be managed with great dexterity to reach desired organizational goals. Communication is that lubricant which keeps this resource moving throughout the organizational machinery. The salience of communication in the workplace is manifold, as it involves communication along vertical, horizontal and parallel organizational levels and such communication should always follow the hierarchy prescribed by the organization. A breach of the hierarchical channel of communication is known as a Gang Plank and should be avoided as much as possible. Communication in the workplace involves interpersonal communication between colleagues, superior and subordinate and vice versa and workplace communication skills come handy in such situations. A clear understanding of the purpose of such communication, especially if it is of a vertical nature, along with the expectations of the sender and receiver are extremely important for the smooth running of an organization.

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